Work From Home - SEASONAL CUSTOMER SERVICE AGENT (RING AND RESPECT CALL CENTRE)
We are currently hiring seasonal experienced Customer Service Agents.
NOTE**All training , interviews and orientation will be done virtually.
The ideal candidate has a functioning Windows 10 and up computer with minimum of 8GB RAM, LAN port ,excellent internet connection, noise cancelling headset, 2-3 years call centre experience
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Must be available to work on shift
Must be avaialbe to work during the Christmas Season
Must have Call Centre Experience
Must have a quite and professional work space
Must attached Computer specifications to your resume
Only shortlisted applicants will be contacted. Initial contact will be done via email address provided.
Work From Home - Experienced Sales Associate
We are currently hiring full-time experienced WFH Sales Associates.
NOTE**All hiring, applications, interviews, orientation and training will be done virtually.
The ideal candidate has a functioning computer, and navigates the internet well, they enjoy interacting with others, making money and working as a team. They have a safe, quiet environment to work from and are self-motivated and punctual.
NOTE**All hiring, applications, interviews, orientation and training will be done virtually.
The ideal candidate has a functioning computer, and navigates the internet well, they enjoy interacting with others, making money and working as a team. They have a safe, quiet environment to work from and are self-motivated and punctual.
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Responsibilities
Selected Agents will need to attend training sessions, work independently and manage their surroundings as well as the work.
A direct connection to the router will be required as WiFi will have latency issues.
Requirement
Selected Agents will need to attend training sessions, work independently and manage their surroundings as well as the work.
A direct connection to the router will be required as WiFi will have latency issues.
Requirement
- High school diploma (or equivalent)
- 6 months Call Centre experience
- Expeirence in Internet/cable sales
- Respectful communication skills
- Reliable internet speed
- Compatible Windows computer with WebCam
- A secure and quiet location in the home to work from
Work From Home - Experienced WORKFORCE ANALYST
We are currently hiring full-time experienced WFH Workforce Analyst.
NOTE**All hiring, applications, interviews, orientation and training will be done virtually.
The ideal candidate has a functioning computer, and navigates the internet well, they enjoy interacting with others.
Responsibilities
• Examines time and attendance of employees, to ensure the accuracy of the work records.
• Monitors employee performance against work schedules and real-time productivity through applications.
• Informs the WFM Adherence Manager and/or Supervisor about employees passing thresholds for schedule adherence and productivity.
• Processes schedule change tickets and requests to the published schedule.
• Processes all changes to published schedules, meeting operational business targets.
• Informs employees and/or supervisors about schedule changes.
• Communicates and promotes employee performance and productivity KPI targets to operational leaders.
• Performs other duties as assigned.
• Complies with all policies and standards.
NOTE**All hiring, applications, interviews, orientation and training will be done virtually.
The ideal candidate has a functioning computer, and navigates the internet well, they enjoy interacting with others.
Responsibilities
• Examines time and attendance of employees, to ensure the accuracy of the work records.
• Monitors employee performance against work schedules and real-time productivity through applications.
• Informs the WFM Adherence Manager and/or Supervisor about employees passing thresholds for schedule adherence and productivity.
• Processes schedule change tickets and requests to the published schedule.
• Processes all changes to published schedules, meeting operational business targets.
• Informs employees and/or supervisors about schedule changes.
• Communicates and promotes employee performance and productivity KPI targets to operational leaders.
• Performs other duties as assigned.
• Complies with all policies and standards.
Work From Home - Debt Collection Agent
We are currently hiring full-time experienced WFH Debt Collection agents.
NOTE**All hiring, applications, interviews, orientation and training will be done virtually.
The ideal candidate has a functioning computer, and navigates the internet well, they enjoy interacting with others and working as a team. They have a safe, quiet environment to work from and are self motivated and punctual.
Experienced debt collectors only need apply.
Learn More
Responsibilities
Selected Agents will need to attend training sessions, work independently, self manage and manage their surroundings as well as the work.
A direct connection to the router will be required as WiFi will have latency issues.
Requirement
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High school diploma (or equivalent)
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6 months debt collection experience
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Knowledge of FDCPA
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Respectful communication skills
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Reliable internet speed and broadband connection- *2-3 MGBS download and Upload
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Compatible computer with WebCam
- Experience working with CUBS would be an asset
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A secure and quiet location in the home to work from
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The ability to come on-site when necessary – you may need you to attend meetings, pick-up/drop-off equipment.
Competencies for Agent Success
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Problem solvers
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Customer Service
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Making the Call Great
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Punctual
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Self Motivated
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Ability to self manage
Only shortlisted applicants will be interviewed. Initial contact will be done via email address provided.
