Call Centre Services

Corporate Services Associates invests in state-of-the-art technical infrastructure, and superior work strategies to deliver quality performance cost effectively. Our service offerings include:

  • Customer Service
  • Debt Collections
  • Technical Support
  • Telemarketing
  • Ticket Sales
  • Reminders
  • Appointment Setting and Lead Generation
  • Surveys

Outsourcing to our call centre is an effective way to increase and spread customer awareness about your product or service without being hassled by sending out advertisements.

Corporate Services Associates' professional and customer oriented team excels in providing customized service solutions to fit your needs.

 

It's OUR Business To Help YOUR Business.

 

 

 

We work closely with our clients to create scripts, and other tailored documents to suite your campaign needs.  CSA team leaders are with you step-by-step while providing answers when you need it.

Our consulting programs are designed to meet a variety of client needs such as:

  • Call Centre Consolidation
  • Customer Experience Analysis
  • Call Centre Start-up
  • Call Centre Staff Recruiting and Training

With sites located in Kingston and the North Cost side of  Jamaica, Corporate Services Associates offers fully equipped centres, enabling solution delivery internationally. Our client base includes organizations within North America, Europe and CARICOM. The management team consists of experienced, professional and motivational leaders with years of experience in the customer service industry.

 

" Corporate Services Associates provided the solutions needed to grow our client base. The team always exceed our expectations and will always be a part of our organization."  -  J. Collins

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